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Returns / Privacy Policy

Le Petite Kids strives to provide our customers with the highest quality merchandise and an exceptional shopping experience.
 

We hope that you are completely satisfied with your order. If, for any reason, you are not 100% satisfied, you may exchange or return items from your order for a full refund.

• All return or exchange requests must be made within 14 days from receipt of your order.
• Ship returns promptly after the return authorization number is issued. We allow 7 days shipping time once the return authorization number is issued.
• Original tags must be attached.
• Clothing must be in new condition.
• Original shipping charges cannot be refunded.
• An authorization number is required on returns and exchanges. Please make the request to Lepetitekids@hotmail.com. Within 48 hours you will receive an authorization number with instructions.
• Shipping charges are not reimbursed (accepting where it is our error).
• We do offer exchanges, if it is for the same product and if the size is available.
• We are unable to accept returns on items that were damaged while worn, shrunk in the wash or simply did not hold up well after being worn.
• All returns will be credited to the original form of payment.
• We do not accept returns on items that have been personalized or embroidered.
• Special orders may be subject to a restocking fee.

We promptly process all refunds. If you are receiving a credit card refund, please allow up to two billing cycles for your credit to appear.

Returning an item in 4 easy steps…
1. Request a return authorization number by e-mail us at lepetitekids@hotmail.com.
2. Please circle the return/exchange item on your original packing slip.
3. Securely package the item(s) to be returned so it travels safely.
4. Ship the package via UPS or insured parcel post to the following address:
Le Petite Kids, LLC
Returns Dept. - Order #______________
33820 SE Tibbits Street
Snoqualmie, WA 98065
Returns will be promptly handled upon their arrival. Credit card refunds sometimes require a bit more patience— please allow up to two billing cycles for your credit to appear.

Returning a Gift
If you need to return a gift, please note that we're unable to issue a refund to anyone other than the person who originally placed the order. You may request a Le Petite Kids Gift Certificate or exchange by indicating that the item was a gift. Be sure to include the name and address of the person who placed the order with Le Petite Kids.


Terms and Conditions


Order Cancellations
All orders are processed as quickly as possible. We request that any cancellations be made within 4 hours of order placement. We will make every effort to cancel your order, but cannot make any guarantees.

Gift Wrap
All order are shipped in colorful tissue with our seal. But please indicate in the Comments section of the order form if the item(s) is a Gift. We will be sure to note that on the packing slip and will not include a copy of the invoice with the package.

Sales Tax
All Washington residents will be subject to a 9.50% sales tax.
Our Privacy Policy

For each visitor to our Web page, our Web server automatically recognizes no information regarding the domain or e-mail address.

We collect only the domain name, but not the e-mail address of visitors to our Web page, the e-mail addresses of those who communicate with us via e-mail, user-specific information on what pages consumers access or visit, information volunteered by the consumer, such as survey information and/or site registrations, name and address, telephone number, fax number, payment information (e.g., credit card number and billing address).

The information we collect is used to notify consumers about updates to our Web site, used by us to contact consumers for marketing purposes and we do not sell your information to any companies. We do not save your financial information in our systems at all (i.e credit card number).

With respect to cookies: We do not set any cookies.

If you do not want to receive e-mail from us in the future, please let us know by sending us e-mail at the above address.

If you supply us with your postal address on-line you may receive periodic mailings from us with information on new products and services or upcoming events. If you do not wish to receive such mailings, please let us know by emailing us at the email address provided above.

Please provide us with your exact name and address. We will be sure your name is removed from our email notification list.

Persons who supply us with their telephone numbers on-line will only receive telephone contact from us with information regarding orders they have placed on-line or we will contact you via email.

With respect to Ad Servers: We do not partner with or have special relationships with any ad server companies.

From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will post the policy changes to our Web site to notify you of these changes and provide you with the ability to opt out of these new uses. If you are concerned about how your information is used, you should check back at our Web site periodically.

Customers may prevent their information from being used for purposes other than those for which it was originally collected by e-mailing us at the above address.

Upon request we provide site visitors with access to unique identifier information (e.g., customer number or password) that we maintain about them, transaction information (e.g., dates on which customers made purchases, amounts and types of purchases) that we maintain about them, contact information (e.g., name, address, phone number) that we maintain about them .

Consumers can access this information by e-mail us at the above address.

Upon request we offer visitors the ability to have inaccuracies corrected in contact information such as: email addresses, phone numbers, addresses etc.

Consumers can have this information corrected by sending us e-mail at the above address.

 
Personal Shopper & Stylist | Etiquette for Girls | Etiquette for Boys | Shipping | Web Site Links | Guest Book | Contact | Site Map | Gift Registry | Order Status | About Us | Returns / Privacy Policy

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